Customer & cargo coordinator

Customer & cargo coordinator
november 8, 2019

Vår Kund
The Wallenius Wilhelmsen group is a market leader in RoRo shipping and vehicle logistics, transporting cars, trucks, rolling equipment and breakbulk around the world.

In a proactive move to build for the future, Wallenius Wilhelmsen was established in April 2017, creating an efficient and agile ownership and governance structure to enable operational synergies and as well as expansion into new areas of the logistics industry.

The Wallenius Wilhelmsen group consists of Wallenius Wilhelmsen Ocean, Wallenius Wilhelmsen Solutions, EUKOR and ARC. The group is headquartered in Oslo, Norway with 9.500 employees in 29 countries worldwide.

Dina arbetsuppgifter
Cargo Coordination
• Develop and manage cargo allocation plans in alignment with capacity management
• Follow up on space availability and deliveries
• Responsible for liaison with Area Sales Teams, Port Operations and Terminal to enhance space allocations
• Play an active role in execution of customer prioritization and optimal cargo mix decisions
• Monitor volume levels and provide input on optimal routing and port rotation across the trade
• Ability to foresee, identify, and initiate actions to support higher earnings

Customer Coordination
• Act as primary customer interface developing customer relationships and guide vessel scheduling based on customer
requirements
• Respond to all general customer enquiries, customer bookings and feedback/complaints (follow up)
• Support account management for your designated customers
• Monitor customer KPIs and seek corrective action to ensure adherence to performance targets.

Krav
Requirements and personal skills
You are a team player with shipping or logistics experience and a proven track record within customer service. You are a multi-tasker who thrives under pressure and loves the challenge and responsibility of finding a win-win solution for the customer and business. You are result orientated, commercially aware, solution driven and able to focus on details and follow up when necessary. You have excellent communication skills in English, both verbal and written and general computer competence (office programs).

Tillsättning
As soon as possible

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Anställningsform
Heltid

Anställningens omfattning
Visstidsanställning

Tillträde

Löneform

Antal lediga befattningar
1

Sysselsättningsgrad
Heltid

Ort

Land
Sverige

Referensnummer
1123

Kontakt

Publicerat
Fri, 08 Nov 2019 23:00:00 GMT

Sista ansökningsdag
Fri, 29 Nov 2019 23:00:00 GMT